Compliments and Comments Feedback Form

Overview

We always aim to provide a high standard of service, but try as we might, we may not always get it right first time. 

We value feedback about our services and welcome any comments which can help us to continue to improve the service we provide at the district council. 

Equally, we would love to hear any compliments about our service, whether that is providing praise to a particular member of staff or service team. Or letting us know when we have provided an exceedingly high standard of service. 

Comments - any ideas/recommendations which could help us to improve our services going forwards.

Compliments - an expression of appreciation for a council officer, service area or policy, when we have provided a high level of service and customer satisfaction.  

Please note that this form is not for submitting formal complaints. Please see the 'Making a Formal Complaint' section on our website if you wish to do so: South Oxfordshire webpage and Vale of White Horse webpage.

Why your views matter

We will continue to monitor the feedback received and comments will be reported anonymously to senior managers and councillors. 

This feedback form is anonymous. Please view our privacy statement to see further details on how we store and use the data.