Parking Machines Trial 2025: South and Vale

Closed 26 May 2025

Opened 9 Apr 2025

Feedback updated 11 Sep 2025

We asked

Members of the public for their feedback on the trial parking machines—touch screen and keypad—located in Civic Car Park (Abingdon), Cattle Market (Wallingford), Goldsmith Lane (Wallingford) and West St Helen’s Street (Abingdon) from Wednesday 9 April until 11:59pm Monday 26 May 2025. The survey was promoted via posters located alongside the car park machines.

You said

We received 36 completed responses. 44% of them used the Civic Car park machine in Abingdon followed by Goldsmiths Lane in Wallingford and West St Helen Street which both had 19% each and Cattle Street in Wallingford with 17%.

Touch screen machines

  • Of the 61% (22 respondents) that used the touch screen machines, 50% agree that the instructions were easy to follow.
  • 82% agree that the machine was easy to input vehicle registration details
  • 45% felt the machine processed their payment quickly, 23% did not.
  • 50% are happy to have an electronic ticket rather than a ticket to go on their dashboard, whilst 40% are not.

Keypad machines

  • Of the 28% (10 respondents) that used the keypad machines, 60% agree that the instructions were easy to follow.
  • 80% said it was easy to input their vehicle registration details
  • 40% of respondents disagree that the machine processed their payment quickly, whilst 30% agreed.
  • 50% disagree with having electronic ticket rather than a ticket to go on their dashboard, whilst 30% are.

We did

The results have been reviewed and will be presented to council members at a full council meeting in Autumn 2025. If approved, the most appropriate car parking machine will be purchased and installed across all council-owned car parks in South Oxfordshire and Vale of White Horse. You can read the full Parking Machines Trial Report here.

Results updated 19 Aug 2025

Files:

Overview

We are trialling two types of car park machines across South Oxfordshire and Vale of White Horse districts and would really appreciate your experience of using the machines. 

This survey will only take two minutes to complete.

Questions or require this survey in an alternative format? Click here

If you have any questions about this survey or require it in an alternative format (for example large print, Braille, audio, Easy Read and alternative languages) please email technicalservices@southandvale.gov.uk or call 07717 226162.

What happens next and your personal data?

Once the trial has closed, we will review and consider all the comments raised. A summary report of the results will be produced and published on the councils’ websites. The results of the survey will assist the council on choosing which machine to install.

This survey is anonymous but includes equality questions. All questions are optional. All information is confidential and will only be used to help us monitor whether views differ across the community. Further information on data protection is available in our privacy statement.

Areas

  • Abingdon Abbey Northcourt
  • Abingdon Caldecott
  • Wallingford

Audiences

  • General Public